Service and Network Operations

We help businesses optimise their service and network operations with customised strategies that drive efficiency, reliability, and innovation.

We have extensive experience working with technology solution providers and service providers, collaborating on global best practice implementations and closely partnering with systems integrators. This positions us to effectively support operational initiatives and offer actionable recommendations for improvement.

Specialising in ITIL network and service management, managed service advisory, asset lifecycle management, and OSS automation and optimisation, we ensure seamless integration and maximise the value of your operational systems.

Services

ITIL Network and Service Management

Managed Service Advisory

Asset Lifecycle Management

Process Automation and System Optimisation

Program and Project Delivery

Program Governance

Program Delivery Framework

Demand Management

Scheduling and Tracking

Quality Management and Assurance

Specialist Services

Audit and Health-Checks

Operational Health and Safety

Field Services

Performance Measurement and Reporting

Commercial Advisory Services

Procurement Services

Training and Capability Development

Vendor Governance and Delivery Management

Engineering, Design and Build

Site Acquisition, Environment and Design

Consultation and Planning

RF Planning / Engineering, High-Level Design

Commissioning and Integration Services

Property Services

Construction Services

Deconstruction and Decommissioning Services

Compliance Services

Service and Network Operations

ITIL Network and Service Management

Managed Service Advisory

Asset Lifecycle Management

Process Automation and System Optimisation

Transition and Transformation

Organisation Change Management

Transition and Transformation Governance

Knowledge Transfer Planning and Execution

Service Readiness and Acceptance

Test Management and Assurance